Return and refund policy

Effective Date: July 30, 2026

At cynkorzg.shop, we are committed to offering customers a reliable and convenient shopping experience. If your purchase does not meet your expectations, you may request a return according to the conditions described below.

Return Eligibility

Customers may submit a return request within 30 days after receiving their order.

To be eligible for a return:

• The item must be unused and kept in its original condition.
• All original packaging, accessories, and included materials must be returned.
• Proof of purchase or valid order information must be provided.

Products that are damaged due to improper use, unauthorized changes, accidents, or missing components may not qualify for a return.

Return Request Process

Please contact our customer service team before sending any product back.

Email: info@cynkorzg.shop

Please include:

• Order number
• Product details
• Reason for return
• Photos or supporting information if the product arrived damaged or incorrect

After your request is reviewed and approved, we will provide return instructions.

Return Evaluation

Returned products are inspected after arrival. Refund approval will depend on whether the item meets the requirements of this policy.

Refund Processing

Approved refunds are normally completed within 5–10 business days after the inspection process.

Refunds will be issued to the original payment method used for the purchase.

Return Exceptions

Items returned after the allowed period or products that do not meet the stated conditions may not be accepted.